Kumonix: HR Employee App

Learn how Kumonix are helping companies to grow and achieve more using Microsoft-focused solutions

Customer Stories

Download FULL success story

Iconos-Group transforms legal operations, strengthens security, and builds for growth with Kumonix and Microsoft technologies

Business process automation
Microsoft 365 optimisation
Endpoint and device management
Security and Zero Trust alignment
Long-term managed services

Executive Summary

For many organisations, transformation discussions begin with AI. But for Iconos-Group, a UK commercial law firm, the priority was more fundamental: streamline operations, strengthen security, maximise Microsoft investment, and create a scalable platform for growth.

Partnering with Kumonix, the firm adopted an assessment-first approach, analysing business workflows before introducing technology. This resulted in a structured, phased transformation.

The engagement also identified a critical gap—Microsoft 365 Business Standard lacked the security and management capabilities required for a modern legal practice. Transitioning to Microsoft 365 Business Premium unlocked Microsoft Intune and advanced security controls, enabling the firm to achieve a stronger compliance baseline and progress toward Cyber Essentials alignment.

Today, Kumonix acts as Iconos-Group’s Modern Endpoint Service Provider (MESP)—delivering continuous improvement, governance, and strategic direction.

End-to-end business process transformation across HR, finance, and legal operations
Microsoft 365 Business Premium adoption
100% managed endpoint model with Microsoft Intune
Structured progression towards Cyber Essentials security alignment
Reduced reliance on manual processes and improved efficiency
Estimated 10–15 hours of administrative effort saved per week
Long-term managed services partnership supporting continuous improvement

Results at a glance

'' Kumonix helped us transform not just our technology, but the way our business operates day to day. ''

Customer quote

As Iconos-Group grows, operational inefficiencies become more challenging. When processes rely heavily on spreadsheets, email chains, and manual workflows, this limits productivity gains and can increase risk.

Security is a concern all companies should take serious. Legal firms handle highly sensitive information including client data, financial transactions, and confidential documentation. Industry guidance highlights that:

43% of UK businesses experienced a cyber breach in the last 12 months
Phishing is the most common attack, affecting 85% of businesses experiencing incidents

Legal organisations are particularly exposed because they manage high-value confidential data and financial transactions, making them attractive targets for cybercrime.

Iconos-Group needed a way to modernise without disrupting legal service delivery — while also strengthening security to meet client expectations.

Customer Challenges

Before:

Manual HR & finance processes
Disconnected systems
Basic antivirus & unmanaged devices
No structured compliance baseline

After:

Microsoft 365 Business Premium
Intune-managed endpoints
Automated workflows (Power Platform)
Cyber Essentials-aligned security model

Transformation Architecture

A key recommendation was upgrading to Microsoft 365 Business Premium, unlocking:

Advanced security capabilities
Identity and access controls
Microsoft Intune device management
Centralised compliance and policy enforcement

This step was foundational and without it, achieving Cyber Essentials alignment would not have been possible.

Solution and implementation

Microsoft 365 optimisation and security enablement

Modern endpoint management with Intune

Kumonix delivered a security-first architecture aligned to:

Zero Trust principles
Cyber Essentials framework
Secure identity and access management
Standardised device security policies

The deployment of Microsoft Intune enabled:

Device enrolment and lifecycle management
Secure configuration and policy enforcement
Patch and update consistency
Visibility across all endpoints

This aligned with industry guidance recommending:

Device encryption
regular updates
strong access controls
managed endpoints for data protection

Business process transformation

Kumonix implemented automation across key functions:

HR workflows (leave, expenses, employee data)
Finance processes
Customer onboarding and processing
Legal case and matter management

Using Power Apps and Power Automate, these processes were centralised, streamlined, and made accessible via mobile-first applications.

Security and compliance

Employee experience

Mobile-first self-service apps
Simplified day-to-day tasks
Improved collaboration and access to information

Scalability and growth

Modern Microsoft-based platform
Flexible, structured operating model
Foundation for future AI and automation

Long-term partnership theme (consultant + client collaboration)

Business impact

Operational efficiency

Reduced manual administrative workload
Improved process speed and accuracy
Increased visibility across workflows

Security and compliance

Stronger security posture across users, devices, and data
Progress toward Cyber Essentials alignment
Enhanced client trust and assurance

Kumonix now supports Iconos-Group as its Modern Endpoint Service Provider (MESP), delivering:

Proactive monitoring and updates
Regular service reviews and reporting
Security and compliance assessments
Strategic advisory for growth and evolution

This ensures the business continues to evolve rather than stagnate after initial transformation.

A managed service partnership for continuous improvement

A key differentiator in this engagement is what came next.

Many SMEs struggle not only with achieving security improvements but maintaining them due to limited internal resources. Industry data shows continued reliance on external providers for cyber security expertise and management.

Kumonix helped us transform not just our technology, but the way our business operates day to day

Looking head

Erika Moralez-Perez

With a secure, optimised Microsoft platform in place, Iconos-Group is now positioned to:

Scale operations with confidence
Continue automation initiatives
Introduce AI where it delivers measurable value
Meet growing client and regulatory expectations

Founder & Company Owner

Get started today!

Kumonix is leading the charge and are looking for early adopters. In return we offer both FREE and discounted options across our solutions as well as technical assistance to get you up and running. PLEASE register your interest for forthcoming releases.

Get in contact