Microsoft AI with Copilot Services

Kumonix help introduce AI for success

Microsoft Copilot Engagement and Agent Development Process

Initial Engagement & Requirements Capture

Conduct stakeholder workshops and interviews to surface business objectives, user personas, data sources, compliance needs and integration touchpoints. Document clear success criteria and create a detailed functional requirements specification

Translate requirements into conversation flows, custom prompts and AI guardrails. Configure Copilot agents in Microsoft 365/Azure, integrate with line-of-business systems, and build any necessary custom connectors or extensions

Execute iterative validation cycles, including functional testing, performance benchmarking, security assessments and user acceptance testing. Capture feedback loops to refine agent responses, accuracy and resilience before deployment

Plan and coordinate a phased launch across pilot, staging and production environments. Handle change communications, user onboarding and training, while monitoring adoption metrics and remediating issues in real time

Deliver comprehensive documentation, runbooks and knowledge-transfer sessions to empower support teams. Establish governance processes for version control, feedback capture and ongoing tuning to maximize long-term value

Agent Design & Development

Verification & Testing

Rollout Management

Support Handover & Continuous Improvement

Why Work With Kumonix for AI

AI is no longer a future concept — it’s a present day advantage. At Kumonix, we help organisations leverage Microsoft’s AI capabilities to automate tasks, enhance decision-making, and deliver smarter customer experiences.

From integrating Copilot into your workflows to building custom AI models with Azure OpenAI, we make AI practical, ethical, and impactful.

Our Capabilities

Copilot Studio Agents

⁠Azure OpenAI Integration

AI Builder for Power Platform

Machine Learning with Azure ML

Natural Language Processing & Chatbots

Your Journey with Kumonix

1.⁠ ⁠AI Readiness Assessment

We evaluate your data, processes, and goals to identify AI opportunities.

2.⁠ ⁠Solution Design & Prototyping

We build proof-of-concepts and iterate quickly to validate value.

3.⁠ ⁠Deployment & Integration

We embed AI into your existing systems and workflows.

4.⁠ ⁠Monitoring & Improvement

We continuously refine models and ensure ethical use of AI.

Ready to Transform Your Business?

Let's discuss how our Microsoft solutions can drive your business forward. Get a free consultation and discover the possibilities.